Professional IT services in Reno, NV
Paradigm Business Solutions provides managed IT Service for businesses in the Reno area including adjoining cities like Sparks, Nevada.
- Unlimited Phone Support
- Unlimited On-Site Support
- Unlimited Remote Support
- Line of Business Applications Monitoring and Maintenance
- Microsoft Patch Management
- Event Log Monitoring
- Drive Space Monitoring
- Printer Management
- User Account Administration
- File Sharing Permission Administration
- Security Administration and Management
- Virus Definition & Prevention
- Online Asset Management
- Online Trouble Ticket Management
- Local Backup Monitoring
- Offsite Backup Monitoring
- LOB application consulting
- Software and hardware consulting
- Process and development (SOP) consulting
- VCIO Services
- VCIO Budgeting
- Project Management
- Enterprise EDR antivirus: SentinelOne.
- Firewall: Fortinet configured to Fortinets best practice policy.
- Ransomware remediation and detection: Huntress.
- Backup and business continuity: Datto.
- Backup retention policy: Seven years.
- Backup policy: Hourly backups both cloud and on premises encrypted.
- Workstation patch policy: Weekly updates on Thursday at 4:00PM. Patches include critical and secu-rity only. Reboots required and automated.
- Server patch policy: Monthly critical and security only. Reboots are manual.
- Server and workstation remote monitoring: Datto. Over 500 Monitors and policy’s configured
- DNS filtering: Fortinet.
- Web filtering: Fortinet.
- Wireless network. Fortinet Public and internal separation.
- Email: Office 365 licensing.
- Email encryption: Microsoft 365.
- Email spam filtering and phasing protection: IronScales.